It just misses sweeping the board due to dips in monthly bill and customer service satisfaction. With an impressive three-year streak, returning champion Verizon tops the charts for installation and setup, channel selection, and signal reliability. 2017’s Best in Overall Customer Satisfaction: Verizon (3.63 /5) But cord-cutting isn’t for everyone, and traditional television still offers many options streaming can’t. Monthly bill prices seem to be the sorest spot, which is only aggravated by the growing availability of affordable internet streaming services like Netflix and Hulu.
In previous years, fiber providers stayed near the top, but with many cable companies using fiber-optic backbones, cable speeds and reliability are far more competitive than before.Įxcept for Cox subscribers, customers show a drop in average satisfaction across the board. The rest of the providers’ rankings are completely jumbled. 111.Just like in 2016, our top three providers for overall customer satisfaction are Verizon, DIRECTV, and DISH.New cars tracked by insurance companies by Lothario Basic Internet plans with Spectrum no longer "broadband" by zapman987 How do you physically disable xb3 wifi antenna? (see PIC) by zanmee Untangle is dead to me, where to next? by FinsTTL XFinity customers with Netgear CM3000 modems on mid-split by awalt A Tesla Touchscreen Mix-Up Killed Angela Chao.